Regarding my AMEX rant the other day: Gotta admit they stepped up. It got to CEO KEN CHENAULT's office and they reached out. Thanks to PAM HOPKINS, Vice President at AMERICAN EXPRESS GLOBAL FRAUD PROTECTION SERVICES for troubleshooting and spending time explaining how it all works. Fraud detection tech is impressive but the process for card holders needs some improvement. The problem is worldwide, not specific to them and a huge issue facing global commerce and consumers. Going to find some good reading on it. She really listened to my issue and feedback on the process... REDEF friends: Had a lot of fun yesterday with CHRIS MOORE of THE MEDIA FARM working on a test run of our podcast. The topic? The film business. Great conversation on getting movies made, finding an audience, curation and more... Got to finally break bread (actually I had arugula) with one of MTV's founders: The legend, LES GARLAND. They broke the mold with him!... CASEY WASSERMAN on athletes making ducats on social media... Congrats to JON STEINBERG on raising some cheddar for CHEDDAR... The GOP Presidential election is the saddest movie ever I've ever seen. Politicians who have no constitution, no concern but themselves and only care about winning have to be stopped.... My only aspiration at this point is inbox zero. Email beat me... Happy Birthday LAUREN LONDON, LORNA BORENSTEIN, JOEL DIAMOND, RANAH EDELIN, ANDREW JOBLON and LIZ GANNES.